Showing posts with label huh?. Show all posts
Showing posts with label huh?. Show all posts

Friday, July 29, 2011

To Speak to a Representitive, Tweet Now.

I decided to switch from my $49.99/month internet service with Cablevision to an "upgrade" with Verizon - FiOS TV & Internet for $69.99.  Seemed simple enough, no?

That was on May 25th.  When they came to install the service - which they failed to mention would take 8 hours - the guy planned on installing phone service as well, which I didn't want.  But it seemed simple enough to remove that. 

Then I didn't have service - TV or internet for six weeks.  In the eight or so hours I spent on the phone with Verizon's customer service, they sent me a router, told me to jiggle the cable wire (yeah, for real), and dispatched three tech guys to come to my house - not one of which actually showed up.

Then I got the first bill, which was double what was promised.  But a 2 hour long call to customer service and they swore the bill issue had been fixed.  Until I got the next month's bill which was double the price of the first.

And you know who helped me?  Twitter.  Seriously?  The only way to get support was to go stand on my internet soap box and publicly complain via 140 characters.  Even that wasn't 100%, but they eventually got someone out to me, and placed follow-up calls.

Remember the days when we used to yearn to speak to someone in person?  Now we need to pray that the company takes social media seriously.  It's quite obvious that the small pool of people who seek support via social media, at least at Verizon (and Geico), are getting far better customer service than the masses.

Too bad that didn't work for Avis recently...  More on my car-rental from hell later. 

Tuesday, July 5, 2011

Remember How I Finished Nursing School?

That was over a month ago.  Remember how I was supposed to spend all my free time studying for the NCLEX?  Remember how I was gonna ACE it?  Yeah, well, I'm looking at the test just a few weeks away... and I haven't even started preparing.  I'm an idiot.

Time to do some questions.  God!!

Wednesday, May 6, 2009

Low-flying planes

Ok, I know it's been a couple of weeks since the "OMG! There's a plane in Manhattan" debauchery. But, it's still on the news. So, I'm going to talk about it.

One simple question: Doesn't the government have access to Photoshop? Because, by paying some designer (actually an intern would do it for free), you could save 300K and get 30 images of AirForce One flying over NYC. Or, the Taj Mahal, or the Eiffel Tower, or Mars!

God, I'd do it for $20. Or an iced coffee. What morons.

And that, my good people, is why I'd make a great president. Although, I really don't care about alot of stuff. And I'm kinda lazy. Also, terrible at geography. I didn't *know* where Pennsylvania was until I actually drove there myself. (I grew up in NY.)